Shipping Policy

Shipping Overview

We currently offer standard shipping to addresses within the United States. All orders include free shipping with no additional handling or delivery fees.

Processing Time

• Order processing time: 1–2 business days (Monday–Friday).
• Orders placed after 5:00 PM will be processed the next business day.
• No processing on weekends or U.S. holidays.

Estimated Delivery Time

• Delivery time: 3–4 business days
• Total delivery time (processing + shipping): 4–6 business days

Delivery times may vary slightly based on carrier volume, weather, and destination.

Shipping Carriers

Orders are shipped through trusted U.S. carriers:

• USPS
• UPS

Order Tracking

Once your order ships, you will receive a shipping confirmation email containing your tracking number. You can track your package directly on the carrier’s website (USPS or UPS).

Shipping Fees

• Standard shipping: Free
• No additional handling fees
• No sales tax is applied at checkout

Incorrect or Incomplete Addresses

Please verify your shipping address before completing your order. We are not responsible for delays or failed deliveries due to incomplete or incorrect addresses provided by the customer.

Delivery Delays

While we strive to meet the estimated delivery times, delays may occur due to:

• Carrier delays (USPS or UPS)
• Weather conditions
• High seasonal volume

If a significant delay occurs, please contact us and we will assist in tracking your order and ensuring proper resolution.

Lost or Damaged Packages

If your order arrives damaged or appears lost in transit, please contact us at service@clarkinno.com with your order number and photos (if applicable). We will work with the carrier to resolve the issue.